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When necessary, AMG-SIU will request records from an investigated provider
as well as supporting providers to verify continuity in information for service
procedures and the quality of care. Medical records will be requested from
the provider for the number of patient records and number of years as required
by the health plan and the law. If necessary for a complete and accurate audit,
AMG-SIU may request and review other records as needed.
- Medical Records Review – Non-Medical: Determine if claims
submitted for payment by the provider are consistent to the patient’s
medical file.
- Medical Records Review – Medical
Director, Physician, or Professional: Determine if the provider provided
the appropriate level of services, tests, and procedures for the
health and well-being of the member.
- Pharmacy Review: Identify specific known
areas of fraud and abuse. The prescription drug information (NDC
record) will be used to analyze the physician’s prescribing patterns, the member’s
utilization, whether the prescriptions are appropriate and medically
necessary for the member, and no abuse is taking place.
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